Vantage Partners consistently publishes white papers detailing the latest in relationship management excellence. To view our white papers, you must login or create a Profile by using the "Login" button below.
A First Step in Ensuring Successful Partnerships: The Relationship Launch
|
Most partnerships fail because of a lack of attention given to how the parties work together. Read about the eight steps to conducting an effective alliance relationship launch. |
Jeff Weiss,
Laura Judy Visioni
|
A Key Partnering Challenge: Managing Both Substance and Relationship
|
Establishing relationship protocols early on in alliance partnerships |
Sara Parker Enlow,
Stuart Kliman
|
Advice for Outsourcing Buyers
|
Vantage research shows that without effective relationship management, buyers will fail to achieve the value they sought and providers cannot be profitable. |
Danny Ertel
|
Aggressive Biotechs Succeed: Selecting the Right Pharmaceutical Partner
|
Establishing appropriate terms and expectations with pharma alliances |
John Kim,
Nick Palmer
|
Alliance Management: A Blueprint for Success
|
Ten key alliance management capabilities |
Danny Ertel
|
Alliances in Post-Merger Integration (Part I)
|
"30% of all alliances are abject failures." This first in a three-part series on managing alliances during M&A integration looks at the reasons and provides a guide for action. |
Laura Judy Visioni,
Thomas Honohan
|
Alliances in Post-Merger Integration (Part II)
|
What executives and alliance managers need to know for effective management of alliances during the first twelve months of integration. |
Thomas Honohan
|
Alliances in Post-Merger Integration (Part III)
|
Part 3 of this series provides a framework for planning, developing, and most importantly, implementing a sustainable alliance management capability. |
Ted Carstensen,
Stuart Kliman,
Laura Judy Visioni
|
Approaching Persuasion as Joint Problem-Solving
|
Do you fall into one of three fundamental traps when trying to persuade others? Learn how enhanced influence strategies can bolster corporate procurement's role as a strategic partner. |
Jonathan Hughes
|
Avoiding Litigation: Corporate Counsel’s Role in Ensuring Successful Alliance Implementation
|
Discusses processes that help avoid dispute |
Stuart Kliman
|
Dealing with Differences in Alliance Relationships: The Three-Layer Model
|
Constructively exploring and dealing with differences in alliance relationships |
Jonathan Hughes,
Jeff Weiss
|
Dealing with Differences in Alliances: Partisan Perceptions
|
Understanding different perceptions in alliance relationships |
Jonathan Hughes,
Jeff Weiss
|
Deploying Alliance Management Discipline Across an Alliance Portfolio: The Use of Alliance Tiering
|
Organizational capabilities for alliance relationship management |
Stuart Kliman,
Laura Judy Visioni
|
Effective Decision Making: Guidelines for Ensuring Greater Internal Coordination of Supplier Relationships
|
How to clearly define and balance decision-making rights with responsibilities |
Jonathan Hughes
|
Effective Management of Network Relationships: The Network Relationship Launch
|
How to build an effective network relationship-launch process |
Sara Parker Enlow,
Stuart Kliman
|
Enabling Effective Alliance Decision Making
|
Outlines a framework to address many alliance decision-making challenges |
Jonathan Hughes,
Jeff Weiss
|
Enabling Outsourcing Success: The Relationship Launch
|
Planning a new outsourcing deal? Vantage Partners' Joint Relationship Launch starts buyers and providers off on the right foot with a systematic approach to working effectively together. |
Danny Ertel,
Sara Parker Enlow
|
Enabling Real Change in Behavior: E-Tools to Support Negotiation and Relationship Management Processes
|
Online tools to better implement negotiation and manage key business relationships |
Danny Ertel
|
Guidelines for Cross-Cultural and International Negotiations
|
Learn how to appropriately assess cultural and stylistic differences appropriately for better negotiations with your suppliers |
Jonathan Hughes
|
How Interpersonal Skills Can Impact Results in Your Organization
|
See how one organization is quantifying the "soft skills" of communication and relationship management to measure real savings |
Elizabeth B. Rayer,
Gabriella Salvatore
|
Implementing Alliance Metrics: Six Basic Principles
|
Explains how to define and discuss metrics with alliance partners |
Jonathan Hughes
|
Implementing an Alliance-Dependent Strategy
|
Alliance failures are frequently the result of relationship factors that can be controlled. Read about what organizations can do to maximize the likelihood of success across their alliance portfolios. |
Larraine Segil,
Stuart Kliman,
Laura Judy Visioni
|
Improving Negotiated Results: Making Negotiation a Business Process
|
Defines the six key phases of negotiation |
Jeff Weiss,
David Wagner
|
Managing Outsourcing Relationships to Achieve the Intended Value
|
Outsourcing professionals know that not all relationships should be treated the same. Four types of relationships are highlighted and best practices shared to promote valuable partnerships. |
Danny Ertel,
Sara Parker Enlow
|
Managing Research Alliances: Increasing Your Odds of Success
|
Explores the common challenges in managing pharmaceutical research alliances |
Thomas Honohan
|
Mending Broken Relationships
|
As partnerships grow more complex, with more aggressive goals, an ever-increasing number of players and greater risks of failure, organizations need the capability to maintain (or rebuild) understanding and trust. |
Stuart Kliman
|
Minimizing Value Leakage
|
Understanding negotiation as an ongoing relationship management activity |
Jonathan Hughes
|
Moving From Conflict to Collaboration
|
Why can't we all just get along? Within organizations, the answer usually has something to do with our different roles, perspectives and styles. Re-engage disaffected employees through conflict resolution. |
Ashok Panikkar
|
Negotiating Tips for Buyers in a Maturing Outsourcing Market
|
Best practices to negotiating outsourcing contracts based on the Harvard Negot. Project |
Danny Ertel
|
Negotiating Tips for Service Providers in a Maturing Outsourcing Market
|
Outsourcing negotiations are not just about making a deal. The way you negotiate sets a strong precedent for the kind of relationship you will have for years to come. |
Danny Ertel
|
Outsourcing Renegotiation: Seizing the Opportunity
|
Renegotiation is often an inevitable part of the outsourcing industry. Learning to leverage knowledge gained from previous negotiations is the key to successful current and future deals |
Sara Parker Enlow
|
Remediation and Relaunch: Putting an Outsourcing Deal Back on Track
|
Contract terms alone are not enough to ensure well managed outsourcing relationships. Effective governance mechanisms are also needed |
Danny Ertel,
Kenneth Adler
|
Scope Change Negotiations
|
Reveals five causes of the write-off problem, and gives advice on implementing a holistic solution |
Danny Ertel
|
Senior Management: Disabler or Enabler of Alliance Success?
|
Senior Managers often do not realize the impact they can have on the success of their companies' alliances. Read about ways to avoid common pitfalls of alliance failure and how to best enable alliance success for your company. |
Stuart Kliman,
Christopher Hiserman
|
Skills and Behaviors Required for Outsourcing Success
|
The right mind set and skills are required for managing complex outsourcing relationships. Learn how to adopt these skills for success. |
Danny Ertel
|
Solving Problems and Maximizing the Joint Value in the Alliance Context
|
Describes how to engage in collaborative problem solving |
Jonathan Hughes,
Jeff Weiss
|
The Basics and Beyond: Relationship Management for Outsourcing Service Providers
|
By improving their customer relationship management capabilities, service providers can create a powerful way to stand out in the sales process |
Danny Ertel,
Sara Parker Enlow
|
The Best Alternative for Your Time
|
Finding time for strategic clients by saying “no” in negotiations with unprofitable clients |
Danny Ertel
|
The Impact of a Poor Working Relationship
|
Vantage research revisits ten key capabilities for enabling alliance success and explores the reasons (and costs) of failure. |
Jeff Weiss,
Sara Keen
|
The Perfect Storm of Energy Nationalism: A Basic Blueprint for Major Oil Companies
|
Provides best practices for negotiation success within the Oil and Gas industry |
Mark Gordon,
Christopher Hiserman,
Joseph Bubman
|
The Relationship Relaunch: How to Fix a Broken Alliance
|
Outlines how to identify and diagnose broken alliances |
Jeff Weiss,
Laura Judy Visioni
|
Three Principles for Improving Negotiated Outcomes
|
Developing a balanced scorecard for defining negotiation success |
Jonathan Hughes,
Sara Parker Enlow
|
Transformational Customer Partnerships: What are They? How Can a Company Create and Sustain Them?
|
Many companies can turn their critical customer relationships into powerful engines of growth. |
Jonathan Hughes,
Larraine Segil,
Michael McGaughey
|
Uncovering Essential Practices for Buyers & Providers
|
U.S. firms now outsource $4 trillion each year in services. An upcoming Vantage Partners research study reveals why many of these relationships fail and what can be done about it. |
Danny Ertel
|
Using Tools to Enable More Effective Outsourcing Relationship Management
|
While tools can contribute significantly to effective relationship management, organizations should take steps to avoid some common pitfalls in implementation. |
Danny Ertel,
Sara Parker Enlow
|
What is Supplier Relationship Management and Why Does It Matter?
|
Explores the complexities of SRM in a three-part series. |
Jonathan Hughes
|