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Vantage Partners consistently publishes white papers detailing the latest in relationship management excellence. To view our white papers, you must login or create a Profile by using the "Login" button below.

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Title Description Author
Locked A First Step in Ensuring Successful Partnerships: The Relationship Launch Most partnerships fail because of a lack of attention given to how the parties work together. Read about the eight steps to conducting an effective alliance relationship launch. Jeff Weiss, Laura Judy Visioni  
Locked A Key Partnering Challenge: Managing Both Substance and Relationship Establishing relationship protocols early on in alliance partnerships Sara Parker Enlow, Stuart Kliman  
Locked Advice for Outsourcing Buyers Vantage research shows that without effective relationship management, buyers will fail to achieve the value they sought and providers cannot be profitable. Danny Ertel  
Locked Aggressive Biotechs Succeed: Selecting the Right Pharmaceutical Partner Establishing appropriate terms and expectations with pharma alliances John Kim, Nick Palmer  
Locked Alliance Management: A Blueprint for Success Ten key alliance management capabilities Danny Ertel  
Locked Alliances in Post-Merger Integration (Part I) "30% of all alliances are abject failures." This first in a three-part series on managing alliances during M&A integration looks at the reasons and provides a guide for action. Laura Judy Visioni, Thomas Honohan  
Locked Alliances in Post-Merger Integration (Part II) What executives and alliance managers need to know for effective management of alliances during the first twelve months of integration. Thomas Honohan  
Locked Alliances in Post-Merger Integration (Part III) Part 3 of this series provides a framework for planning, developing, and most importantly, implementing a sustainable alliance management capability. Ted Carstensen, Stuart Kliman, Laura Judy Visioni  
Locked Approaching Persuasion as Joint Problem-Solving Do you fall into one of three fundamental traps when trying to persuade others? Learn how enhanced influence strategies can bolster corporate procurement's role as a strategic partner. Jonathan Hughes  
Locked Avoiding Litigation: Corporate Counsel’s Role in Ensuring Successful Alliance Implementation Discusses processes that help avoid dispute Stuart Kliman  
Locked Dealing with Differences in Alliance Relationships: The Three-Layer Model Constructively exploring and dealing with differences in alliance relationships Jonathan Hughes, Jeff Weiss  
Locked Dealing with Differences in Alliances: Partisan Perceptions Understanding different perceptions in alliance relationships Jonathan Hughes, Jeff Weiss  
Locked Deploying Alliance Management Discipline Across an Alliance Portfolio: The Use of Alliance Tiering Organizational capabilities for alliance relationship management Stuart Kliman, Laura Judy Visioni  
Locked Effective Decision Making: Guidelines for Ensuring Greater Internal Coordination of Supplier Relationships How to clearly define and balance decision-making rights with responsibilities Jonathan Hughes  
Locked Effective Management of Network Relationships: The Network Relationship Launch How to build an effective network relationship-launch process Sara Parker Enlow, Stuart Kliman  
Locked Enabling Effective Alliance Decision Making Outlines a framework to address many alliance decision-making challenges Jonathan Hughes, Jeff Weiss  
Locked Enabling Outsourcing Success: The Relationship Launch Planning a new outsourcing deal? Vantage Partners' Joint Relationship Launch starts buyers and providers off on the right foot with a systematic approach to working effectively together. Danny Ertel, Sara Parker Enlow  
Locked Enabling Real Change in Behavior: E-Tools to Support Negotiation and Relationship Management Processes Online tools to better implement negotiation and manage key business relationships Danny Ertel  
Locked Guidelines for Cross-Cultural and International Negotiations Learn how to appropriately assess cultural and stylistic differences appropriately for better negotiations with your suppliers Jonathan Hughes  
Locked How Interpersonal Skills Can Impact Results in Your Organization See how one organization is quantifying the "soft skills" of communication and relationship management to measure real savings Elizabeth B. Rayer, Gabriella Salvatore  
Locked Implementing Alliance Metrics: Six Basic Principles Explains how to define and discuss metrics with alliance partners Jonathan Hughes  
Locked Implementing an Alliance-Dependent Strategy Alliance failures are frequently the result of relationship factors that can be controlled. Read about what organizations can do to maximize the likelihood of success across their alliance portfolios. Larraine Segil, Stuart Kliman, Laura Judy Visioni  
Locked Improving Negotiated Results: Making Negotiation a Business Process Defines the six key phases of negotiation Jeff Weiss, David Wagner  
Locked Managing Outsourcing Relationships to Achieve the Intended Value Outsourcing professionals know that not all relationships should be treated the same. Four types of relationships are highlighted and best practices shared to promote valuable partnerships. Danny Ertel, Sara Parker Enlow  
Locked Managing Research Alliances: Increasing Your Odds of Success Explores the common challenges in managing pharmaceutical research alliances Thomas Honohan  
Locked Mending Broken Relationships As partnerships grow more complex, with more aggressive goals, an ever-increasing number of players and greater risks of failure, organizations need the capability to maintain (or rebuild) understanding and trust. Stuart Kliman  
Locked Minimizing Value Leakage Understanding negotiation as an ongoing relationship management activity Jonathan Hughes  
Locked Moving From Conflict to Collaboration Why can't we all just get along? Within organizations, the answer usually has something to do with our different roles, perspectives and styles. Re-engage disaffected employees through conflict resolution. Ashok Panikkar  
Locked Negotiating Tips for Buyers in a Maturing Outsourcing Market Best practices to negotiating outsourcing contracts based on the Harvard Negot. Project Danny Ertel  
Locked Negotiating Tips for Service Providers in a Maturing Outsourcing Market Outsourcing negotiations are not just about making a deal. The way you negotiate sets a strong precedent for the kind of relationship you will have for years to come. Danny Ertel  
Locked Outsourcing Renegotiation: Seizing the Opportunity Renegotiation is often an inevitable part of the outsourcing industry. Learning to leverage knowledge gained from previous negotiations is the key to successful current and future deals Sara Parker Enlow  
Locked Remediation and Relaunch: Putting an Outsourcing Deal Back on Track Contract terms alone are not enough to ensure well managed outsourcing relationships. Effective governance mechanisms are also needed Danny Ertel, Kenneth Adler  
Locked Scope Change Negotiations Reveals five causes of the write-off problem, and gives advice on implementing a holistic solution Danny Ertel  
Locked Senior Management: Disabler or Enabler of Alliance Success? Senior Managers often do not realize the impact they can have on the success of their companies' alliances. Read about ways to avoid common pitfalls of alliance failure and how to best enable alliance success for your company. Stuart Kliman, Christopher Hiserman  
Locked Skills and Behaviors Required for Outsourcing Success The right mind set and skills are required for managing complex outsourcing relationships. Learn how to adopt these skills for success. Danny Ertel  
Locked Solving Problems and Maximizing the Joint Value in the Alliance Context Describes how to engage in collaborative problem solving Jonathan Hughes, Jeff Weiss  
Locked The Basics and Beyond: Relationship Management for Outsourcing Service Providers By improving their customer relationship management capabilities, service providers can create a powerful way to stand out in the sales process Danny Ertel, Sara Parker Enlow  
Locked The Best Alternative for Your Time Finding time for strategic clients by saying “no” in negotiations with unprofitable clients Danny Ertel  
Locked The Impact of a Poor Working Relationship Vantage research revisits ten key capabilities for enabling alliance success and explores the reasons (and costs) of failure. Jeff Weiss, Sara Keen  
Locked The Perfect Storm of Energy Nationalism: A Basic Blueprint for Major Oil Companies Provides best practices for negotiation success within the Oil and Gas industry Mark Gordon, Christopher Hiserman, Joseph Bubman  
Locked The Relationship Relaunch: How to Fix a Broken Alliance Outlines how to identify and diagnose broken alliances Jeff Weiss, Laura Judy Visioni  
Locked Three Principles for Improving Negotiated Outcomes Developing a balanced scorecard for defining negotiation success Jonathan Hughes, Sara Parker Enlow  
Locked Transformational Customer Partnerships: What are They? How Can a Company Create and Sustain Them? Many companies can turn their critical customer relationships into powerful engines of growth. Jonathan Hughes, Larraine Segil, Michael McGaughey  
Locked Uncovering Essential Practices for Buyers & Providers U.S. firms now outsource $4 trillion each year in services. An upcoming Vantage Partners research study reveals why many of these relationships fail and what can be done about it. Danny Ertel  
Locked Using Tools to Enable More Effective Outsourcing Relationship Management While tools can contribute significantly to effective relationship management, organizations should take steps to avoid some common pitfalls in implementation. Danny Ertel, Sara Parker Enlow  
Locked What is Supplier Relationship Management and Why Does It Matter? Explores the complexities of SRM in a three-part series. Jonathan Hughes  
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