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The Challenge and Opportunity of Legal Fee Pressures: A Roadmap to Law Firm Margin Improvement
Danny Ertel and Mark Gordon
The leading firms who will be most successful are those who devise a coherent firm pricing policy and fee strategy, enhance individual partner capability to negotiate fees, and adopt the enabling and supporting structures to put the new strategy into practice.
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Easy Mistakes to Make When Making Decisions About LPO
Danny Ertel
Law firms face increased pressure from their clients to reduce costs and achieve potential savings. When considering legal process outsourcing, law firms must learn to avoid six easy-to-make mistakes.
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Generating Innovation in Offshoring Relationships
Danny Ertel
New research finds that cultural differences most often lie at the heart of challenges in customer-provider relationships.
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Managing Performance in Offshoring Relationships
Danny Ertel
Offshoring customers need assurance their provider can effectively manage cultural differences and have governance models suitable to global deals. This requires building and demonstrating relationship management capabilities to address these challenges.
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Managing Scope in Offshoring Relationships
Danny Ertel
In offshore deals, customers and providers must grapple not only with the familiar challenges of lengthy contracts and complex negotiations, but also with culture.
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