Align Internally for Better Cross-Selling

The value proposition for cross-selling is simple: combine the power of multiple offerings to deliver increased benefits for your customer and grow your share of customer spend in the process. Executing a sale across business units is rarely that simple however, and the majority of companies are unable to reliably capitalize on the tremendous opportunity […]

The Future of Work is Here—What Do Leaders Need to Know?

Companies large and small have been trying to predict what the future of work will look like—how technological innovation, demographic shifts, an increasingly mobile workforce, and the gig economy will shape the work of tomorrow. That future is here. To be successful in this new world of work, leaders must understand how organizations are shifting–becoming […]

Ready to Externalize? Start internally.

In the past, most companies assumed that the way to create value and, indeed, to win in the marketplace was to have the singular best internal capabilities—from research to innovation to development to manufacturing and beyond. Today, more and more companies know that the best way to bring greater value to customers is by finding, […]

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