How to Effectively Present Technical Ideas to Business Audiences

Technical experts shine when communicating to others in their field because, in a way, they all speak the same language. They share a common need and appreciation for deep, data-driven explanations of ideas and solutions. They use data-rich slide decks and whiteboards to carefully explain their ideas.

This patient, methodical, and logical approach makes perfect sense in the world of technology and science. In fact, it would be reckless and damaging to credibility to do otherwise.

But does a technical deep-dive approach work when presenting to a business audience?

In my experience, not so much.

Here’s the good news. In my many years of coaching inside technology organizations, I’ve learned that, with the right coaching and tools, engineers and scientists can become very effective at sharing ideas with business decision makers. They can learn to do this in a surprisingly short amount of time.

And when they do, it’s like adding a booster rocket to their career trajectory and the value they bring to their organization.

Why do brilliant engineers and scientists seek our help?

One of my favorite things about working with Vantage life sciences and technology clients is the work we do with these extraordinary engineers and scientists. I am in awe of these innovative, passionate, and extensively educated world changers.

When does their genius really pay off? When they effectively communicate the value of their ideas to a non-technical, business audience. As Melissa Marshall reminds us in her TED Talk, Talk Nerdy to Me, technical experts need to communicate especially well with decision makers who fund their work, as well as with internal and external customers who adopt their solutions.

Some engineers and scientists present to these business audiences well, others struggle to be effective, and a few panic at the thought of presenting at all.

When experts encounter a dangerous disconnect in communication styles

To some engineers and scientists, having to present ideas to business decision makers can feel like entering a lion’s den. In my experience, it’s in large part because of a fundamental disconnect in communication styles. The key is to learn how to speak their business language, because ultimately, they’re not going to learn how to speak yours.

So, what communication style do business audiences respond to?

These executives have little patience for details. They focus primarily on the “why”—that is, the value or opportunities lost if they don’t implement an idea, and/or the value gained if they do.

Attention spans start to slip with a heavy barrage of data, or a lengthy buildup of support for a solution that the engineer plans to give at the end of the presentation.

Business audiences need to know right up front how a recommendation will help their organization make money, save money, and/or mitigate risk. Unfortunately, that’s not a communication approach that most technology experts are comfortable with.

And technical jargon and acronyms? While it may make perfect sense to use this shorthand with fellow technologists, it confuses business people. It alienates them. Some of the executives I’ve interviewed say that jargon angers them. Some even confessed to how their fear of appearing ignorant prevents them from asking for explanations.

That’s not good for effective decision making.

Let’s take a look at some practical ways that technical experts can bridge these communication styles and become more effective presenters with business audiences.

11 effective tactics for technical experts presenting to business audiences

1. Identify business issues. Do your homework. Find out what priorities are on their plate that relate to your idea. What do they care about? What do they need to achieve? What challenges or opportunities are they facing? What’s the impact?
2. Start with “why.” Don’t make the mistake of jumping right to your idea. First sell the problem it solves. Business decision makers need attention grabbing context to even consider your idea. This is easy to do if you’ve done your homework. Just succinctly link to the business issue you discovered and its implications.
3. Then share your idea. Resist the urge to dive into details to create a rock-solid runway for your idea to land on – you’ll crash and burn. Business decision makers tend to be more deductive and want the answer first. They want clear and concise ideas in about 30 seconds. Details can wait.
4. Highlight outcomes. Share the value that acting on your idea will deliver—value to the organization and value to the business decision makers. Keep if brief and make it very compelling. Did I mention that details can wait?
5. Finally… Details! Focus only on the details the business decision makers absolutely must know. If they want to hear about “nice to know” details, they’ll ask. Follow the rule of three and organize supporting details into a tight, three-point agenda and preview it before diving in.
6. “Everything should be made as simple as possible, but no simpler.” Genius advice from Albert Einstein. Follow it. It gives your ideas a huge competitive advantage over the competition, because simple does not equal easy. If it did, everyone would be doing it.
7. Avoid dense, overstuffed slide decks. In fact, avoid them like the plague. The same goes for minutely detailed whiteboards. Instead, embrace your inner Einstein. Keep your slides and whiteboards as simple and as intuitive as possible. Don’t forget that a picture is worth a thousand words. Data visualization software has never been better or more accessible.
8. Sprinkle in stories and analogies. Stories work like magic to increase memorability and influence the listener. Except it’s not magic, it’s science. And nothing is better than a good analogy to accelerate understanding of new ideas, especially the disruptive ones.
9. Use technical acronyms and jargon VERY sparingly. And be sure to define them when you do. It’s that simple.
10. Don’t get defensive. If business decision makers are at all interested your idea, you are going to get questions. Some of these questions might feel like an attack on you and your ideas. Learn how to defend your ideas without getting defensive.
11. Let your conviction shine. Every engineer and scientist I’ve coached is fiercely protective of their professional credibility. The one downside to this? There is often a fear of being perceived as too “salesy,” resulting in ideas being shared in a professional yet unenthusiastic way. Unfortunately, as one executive vice president so aptly described, business decisions makers not only need to buy into your thinking, they also need to feel the “fire in the belly.”

Prioritize building communication and influencing skills

These tactics might be very straightforward and actionable, but that doesn’t mean they are easy to implement, at least not at first.

That’s why thousands of engineers and scientists have adopted our communication framework. This intuitive, globally proven tool guides their thinking so they can speak to business decision makers with confidence.

It’s difficult for technology experts to invest the time needed to sharpen their communication and influence skills, especially when keeping current on technical knowledge is an absolute must. But it’s a smart investment with huge return on investment. Nobody wins when innovation gets lost in presentation—not the engineers and scientists, and certainly not the business decision makers and their organizations.

Explore our full range of communication skills training programs.