Influence

Getting work done with and through others without formal authority.

 

Female-manager-discussing-business

 

Our influence courses focus on getting work done with and through others—up, down, and laterally, with or without authority.  Most people think of influence as getting others to agree; we guide participants to recognize influence as a two-way street, to become curious about different viewpoints, and to seek to understand the reasons for resistance. Participants develop strategies and skills for achieving results, while operating efficiently in a complex business environment with multiple reporting lines, different geographies, and competing demands.

Key topics include:

  • Navigating complex situations when priorities conflict and responsibilities are unclear
  • Getting things done in the absence of formal authority
  • Influencing up, down, and laterally
  • Efficiently aligning multiple stakeholders
  • Framing and communicating ideas persuasively
  • Constructively engaging, diagnosing, overcoming, and learning from resistance

Click below to experience some of our content:

Influence Assessment  Persuasion and Problem-Solving