The traditionally close relationship between corporate legal departments and big law firms is being disrupted.
Some of the work that was once assigned almost automatically to firm associates or partners can now be outsourced or automated. It’s tempting for corporate executives to react to these new options by asking, “How can we maintain the same service levels at a lower cost?”
But that’s the wrong way to frame the issue. In this article from the Harvard Business Review, Danny Ertel and Mark Gordon outline ways that leaders should look for ways to:
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Create new value by better managing risks and opportunities
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Align incentives between the firm and in-house counsel
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Allocate work to the best- positioned providers
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Maintain strategic, high-trust relationships
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